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What is Most Essential in Your Church Right Now?
By Todd Adkins
What ministry is most essential to your church, and how do you carry it out?
Often, leaders recognize a change is desperately needed, so they choose the latest and greatest plan. This plan is thorough, clear to communicate, has great visuals, and can be explained on a single sheet of paper. The roll-out plan for change is both logically and theologically sound, but it goes off the rails early. Or maybe worse, you implement every step and nothing changes.
We must remember that being agile in our leadership is both an art and a science.
As a leader, my bent is toward action and implementation. I love a good plan and am quick to find a whiteboard to sketch out new tactics and processes to solve whatever problem. I make sure I have clear communication and visuals of what the solution will look like and how the change will roll out. I see the change as a necessary solution and am quick to devote time, talent, and resources toward implementation. And that is where the problem lies. I have learned the hard way that I often spend much more time preparing the change for people than I do preparing people for the change.
Admit it. As a leader, you have been on one end of a conversation like this: “The bus is leaving the station and the destination is already determined. Get on board or get off at the next stop.” This line of thinking does not lead to buying or lasting change and makes for a bumpy ride, to say the least.
The reality is that effective change occurs less because of the logical reasons to change someone’s thinking but by compelling experiences that change their feelings. The emotional component is almost always present in the most successful stories of change. When the emotional component is missing or severely lacking, then successful navigation of change is much less likely.
Thinking vs. Feeling in Leading Change
My favorite explanation of these approaches comes from John Kotter and Dan Cohen in The Heart Of Change.1 They summarize the rational approach as analysis-think-change and the emotional approach as see-feel-change. They propose that changing the behavior of a person or group is less about giving them a rational analysis that will influence their thoughts, but rather by helping them see a new reality that will influence their feelings.
While both thinking and feeling are essential to the change process, the true heart of change rests in our emotions. You might expect that church leaders would be more inclined to employ the see-feel-change methodology than business leaders in a corporate setting, but I believe we all fall into that same trap.
In analysis-think-change, you provide people information, data, and analysis. That information then influences their thinking, and their new thinking changes their behavior. In the see-feel-change model, you help people see the problems or issues in a new light. Doing so impacts their emotions, which then changes their behavior.
To help you lead change in your church or ministry, our team has created a FREE course on Leading Rapid Change: 7 Steps to Agile Leadership in your church. Click here to get started.
1. Adapted from John Kotter and Dan Cohen, The Heart of Change (Boston: Harvard Business School Press, 2002), 2.